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Problem management, service requests |
Entitled customers from US and Canada may open and update software problems.
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| access |
| public Access does not require a user id. |
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registered A free service, requiring a user ID. Registration is free and no service agreement is necessary. |
| entitled Requires special authorization such as a support agreement. |
| purchase The service is available for an additional purchase. |
| 3rd party Not an IBM site. |
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Problem management
Software Problem Creation & Management