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Tape Help Package
Tape Help Package
The Tape Help Package is a collection of eServer, pSeries and RS/6000
tape drive information that is available elsewhere but is not always
easy to find or understand. This package attempts to collect the
information in one area under one topic for easier reference.
Tape Help Package
IBM's goal is to provide you with a product that you can configure and use
reliably. Tape drives require specific maintenance and environmental conditions
to operate well over time. Using high quality, data grade media, handling and
storing this media properly, operating the tape drive in a clean environment and
keeping the tape drive properly cleaned can help you to avoid problems with your
IBM tape drive.
IBM uses two different grades of media. We supply Program Transmittal Fixes
(PTFs) on a tape that is designed to be written to only once and read from a few
times. This tape is not designed to be used as a backup medium. IBM also sells
media designed to be used for storage.
IBM supports the tape that we sell. If IBM service personnel analysis indicates
a problem with non-IBM media it may be necessary for the customer to replace the
media.
Most tape is supplied in a sealed cartridge. It is provided this way so that the
tape will remain in a clean environment. Opening the cartridge allows dirt and
airborne particles to enter and then become a source of contamination. The
cartridge should only be opened by the tape drive and not an operator. The tape
also is held under proper tension inside the cartridge. If the cartridge is
dropped, this tension will be relaxed. Inserting a dropped cartridge into a tape
drive can cause incorrect loading and result in a jam. This will ruin the tape
and can cause physical damage if the cartridge is not removed properly.
When the tapes are stored, they must be replaced in their protective containers
and stored on their end. The storage area must be clean, dry, normal room
temperature and away from any magnetic fields.
Tape drives are designed to operate in a clean environment. Problem factors are
dirt, dust, fibers and airborne particles. Airborne particles are the most
difficult to address. When a tape is installed in the tape drive, the clearance
between the heads and the tape is measured in microns. Particles can damage the
tape or the head if they come in contact with either. IBM offers a tape drive
filter enclosure for some systems to solve this problem. The enclosure draws air
in through a filter and supplies the tape drive with clean air. Customers are
responsible to provide a clean operating environment for the tape drive and
system.
No matter how clean the environment, debris may build up on the heads of any
tape drive. Every time tape motion occurs, some of the media surface comes off
on the heads. Over time, this builds up and causes errors in reading and
writing. Customers are responsible to clean the tape drive in accordance with
the cleaning information provided with the tape drive.
We only recommend that you use IBM cleaning cartridges for IBM tape drives.
Cleaning cartridges can be used a limited number of times. Once a cleaning
cartridge has been used to its maximum number of times, the cartridge is
considered expired. When cartridges expire, they must be replaced. Never reuse
an expired cleaning cartridge. Doing so allows previously removed dirt to be
reintroduced to the tape drive. When you have cleaned the tape drive, mark the
usage on the cartridge in order to best determine when your IBM cleaning
cartridge has expired.
SCSI bus cables and terminators may affect tape drive performance. IBM cables
and terminators are designed specifically to keep the SCSI bus as free of noise
as possible. Use of non-IBM cables or terminators may adversely affect the SCSI
bus performance. If IBM service personnel analysis indicates a problem with
non-IBM cables, it may be necessary for the customer to replace them with the
appropriate IBM cables.
IBM constantly works to provide the best possible tape drive products. To make
certain that the drives work their very best, IBM occasionally releases changed
microcode for the tape drives. When a microcode change is developed, IBM makes
it available to you through the service organization or by electronic delivery.
Microcode changes are available from the following IBM Web site:
http://techsupport.services.ibm.com/server/mdownload/download.html
Your tape drive must be installed in the cleanest possible environment.
Additionally, IBM tape drives require high quality, data grade tapes and
cleaning on a regular basis. Media must also be stored and handled properly.
Improper use, storage or handling of tape drives or media may void your IBM
warranty or service agreement
If a tape drive stops functioning due to a component failure during the tape
drive warranty or maintenance time, IBM will replace the tape drive unit. IBM
will replace any defective tape drive under the terms and conditions of the IBM
warranty or service agreement. It is our objective to work with you to identify
the cause of any tape drive problems and provide a solution.
The meaning of the LED is:
| Color
| Meaning
|
Off
| One of the following conditions:
- The Power-On Self Test(POST)
has completed successfully, and
the drive is not busy running a system
command.
- A tape is loaded and the drive is not
busy running a system command.
- The drive is powered off
|
| GREEN
| One of the following conditions:
- POST is running
- A tape is loaded and the drive is busy
running a system command.
|
| RED(AMBER in 1.2GB only)
| The tape drive has detected an internal fault
that requires corrective action. Internally
mounted tape drives may require the system
to be shutdown, powered off then powered on to
clear the internal fault in the drive. If the
condition cannot be cleared using this method,
refer to your service guide or system diag-
nostics for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive #
will issue a reset to the tape drive if AIX
is able to communicate with the drive.
|
The meaning of the LED is:
| Color
| Meaning
|
| Off
| One of the following conditions:
- The Power-On Self Test(POST)
has completed successfully, and
the drive is not busy running a system
command.
- A tape is loaded and the drive is not
busy running a system command.
- The drive is powered off
|
| GREEN
| One of the following conditions:
- POST is running
- A tape is loaded and the drive is busy
running a system command.
|
| AMBER
| One of the following conditions:
|
LED's description are from left to right.
The meaning of the LED's are:
| Green
| Green
| Amber
| Meaning
|
| Ready(tape loaded)
| Reading or Writing
| Disturbance
|
|
| On*
| On*
| On*
| The Power-On Self Test(POST) is running
|
| Flashing
| Off
| Off
| The Power-On Self Test(POST) is running
with the Diagnostic tape inserted.
|
| Off
| Off
| Off
| One of the following conditions:
- The power is Off
- The POST has completed successfully, but
no tape cartridge has been inserted.
|
| On
| Off
| **
| A tape cartridge has been inserted and the
drive is ready to receive commands from
the system.
|
| On
| Flashing
| **
| One of the following conditions:
- A tape cartridge has been inserted and the
tape drive is busy running a device command.
- The tape drive is performing a tape
load/unload operation,
|
| ***
| ***
| On
| The "tape path needs cleaning"(refer to the tape
drive cleaning instructions).
|
| Off
| Flashing
| On
| The tape drive is in a cleaning operation.
Note: Once the tape drive recognizes that a
cleaning cartridge has been inserted the tape
drive will turn On the "tape path needs cleaning"
LED even if it was Off previously. The "tape path
needs cleaning" LED will stay On until a successful
cleaning operation has been done.
If cleaning is attempted with a used up cleaning
cartridge NO cleaning will be done and the "tape
path needs cleaning" LED will be left On even if
it was Off prior to attempting to clean the drive.
To turn Off the "tape drive needs cleaning" LED a
cleaning cartridge that has NOT reached the end of
its useful life must be used to clean the drive.
|
| Off
| Off
| Flashing
| The tape drive has detected an internal fault
that requires corrective action. Reset the
drive by pressing the blue Eject button. If
this does not clear the condition, power the
drive off then back on. Internally mounted
tape drives may require the system to be
shutdown, powered off then powered on to
clear the internal fault in the drive. If
the condition cannot be cleared using this
method, refer to your service guide or system
diagnostics for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive#
will issue a reset to the tape drive if AIX
is able to communicate with the drive.
|
Note: Where:
* is On for approximately 2 seconds at POST
** is On or Off
*** is On, Off, or Flashing
LED's description are from left to right.
The meaning of the LEDs are:
| Green
| Green
| Amber
| Meaning
|
| Ready(tape loaded)
| Reading or Writing
| Disturbance
|
|
| *
| *
| On
| One of the following conditions:
- The tape path needs cleaning(refer to the
tape drive cleaning instructions).
- A cleaning cartridge has been inserted and
the cleaning cartridge has exceeded the
maximum number of cleanings for the
cleaning cartridge.
|
| On
| On
| On
| The Power-On Self Test(POST) is running
|
| Flashing
| Off
| Off
| The Power-On Self Test(POST) is running or
the Diagnostic tape is running
|
| Off
| Off
| Off
| One of the following conditions:
- The power is Off
- The POST has completed successfully, but
no tape cartridge has been inserted.
|
| On
| Off
| Off
| A tape cartridge has been inserted and the
drive is ready to receive commands from
the system.
|
| On
| Flashing
| Off
| One of the following conditions:
- A tape cartridge has been inserted and the
tape drive is busy running a device
command.
- The tape drive is performing a tape
load/unload operation,
- The tape drive is in a cleaning operation.
|
| *
| *
| Flashing
| One of the following conditions:
- The drive is unable to write to the tape
cartridge
- A Diagnostic cartridge has been inserted and
the Diagnostic cartridge has exceeded the
maximum number of usage allowed(50).
- The tape drive has detected an internal fault
that requires corrective action. Reset the
drive by pressing the blue Eject button. If
this does not clear the condition, power the
drive off then back on. Internally mounted
tape drives may require the system to be
shutdown, powered off then powered on to
clear the internal fault in the drive. If
the condition cannot be cleared using this
method, refer to your service guide or system
diagnostics for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive#
will issue a reset to the tape drive if AIX
is able to communicate with the drive.
- A manual microcode download was attempted
and failed. Power the drive off and then
back on to clear this condition.
|
Note: Where
* is On, Off, or Flashing
LED's description are from left to right.
The meaning of the LEDs are:
| Green
| Green
| Amber
| Meaning
|
| Ready(tape loaded)
| Reading or Writing
| Disturbance
|
|
| *
| *
| On
| One of the following conditions:
- The tape path needs cleaning(refer to the
tape drive cleaning instructions).
- A cleaning cartridge has been inserted and
the cleaning cartridge has exceeded the
maximum number of cleanings for the
cleaning cartridge.
|
| Flashing
| Off
| Off
| The Power-On Self Test(POST) is running
|
| Off
| Off
| Off
| One of the following conditions:
- The power is Off
- The POST has completed successfully, but
no tape cartridge has been inserted.
|
| On
| Off
| **
| A tape cartridge has been inserted and the
drive is ready to receive commands from
the system.
|
| On
| Flashing
| Off
| One of the following conditions:
- A tape cartridge has been inserted and the
tape drive is busy running a device
command.
- The tape drive is performing a tape
load/unload operation,
- The tape drive is in a cleaning operation.
|
| *
| *
| Flashing
| One of the following conditions:
- The tape drive has detected an internal fault
that requires corrective action. Reset the
drive by pressing the blue Eject button. If
this does not clear the condition, power the
drive off then back on.
If the condition cannot be cleared using this
method, refer to your service guide or system
diagnostics for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive#
will issue a reset to the tape drive if AIX
is able to communicate with the drive.
- A manual microcode download was attempted
and failed. Power the drive off and then
back on to clear this condition.
|
Note: Where
* is On, Off, or Flashing
LED's description are from left to right.
The meaning of the 4 LEDs and the 2 buttons are:
Table 1. Top Row
| Green LED - Ready (Tape Loaded)
| Amber LED - Disturbance
| Blue Button - Open/Close, used to eject the current loaded tape
cartridge and remove the magazine.
|
| Meaning
|
|
|
Table 2. Bottom Row
| Green LED - Read-Write activity
| Green LED - Write protected
| Ivory Button - Step, used to manually select any tape cartridge in the
magazine.
|
| Ready
| Read/Write
| Disturbance
| Write Protected
| Meaning
|
| On/Off
| *
| On
| On/Off
| One of the following:
- Tape Path needs cleaning.
- A cleaning cartridge has
been inserted and the cleaning
cartridge has exceeded the
maximum number of cleanings
for the cleaning cartridge.
|
| Flashing
| Off
| Off
| Off
| The Power-On Self Test(POST)
is running or the Diagnostic
test tape is running.
|
| Off
| Off
| Off
| Off
| One of the following conditions:
- Power is Off
- The Post has completed
successfully, but no tape
cartridge has been inserted.
|
| On
| Off
| Off
| On/Off
| A data cartridge has been loaded
and the 7332-005 is ready to
receive commands from the system
|
| On
| Flashing
| Off
| On/Off
| A data cartridge has been loaded
and is in motion. Or a cleaning
operation is taking place.
|
| Off
| Off
| Flashing
| Off
| Autoloader has detected a fault:
- Tape cartridge failure
- Diagnostic cartridge has
exceeded its 50 usages.
- Tape drive internal fault
|
Note: Where
* is Off, or Flashing
Table 3. 8-digit alphanumeric LED display information:
| Displayed
| Meaning
|
| ______
| Data gauge, Alternatively displayed with READ or WRITE
to show the position of the tape in the tape cartridge.
|
| 0 TAPE
| Alternatively displayed with CHK MAG to indicate 0 tapes
in the magazine.
|
| n TAPE
| Displayed 2 seconds after magazine is mounted and scanned.
|
| CHK MAG
| The tape cartridge is not correctly inserted in the
magazine.
|
| CLEAN
| A cleaning cycle, tape cartridge loaded manually.
|
| CLEAN n
| A cleaning cycle, tape cartridge loaded from magazine.
|
| CLOSING
| The drawer is closing.
|
| DISMOUNT
| The magazine is ready to be dismounted.
|
| END MAG
| The end of the magazine has been reached in sequential
mode.
|
| EJECT
| Ejecting a manually loaded tape cartridge.
|
| EJECT n
| Ejecting a tape cartridge to slot n.
|
| EJECTING
| Ejecting a magazine to the dismount position
|
| ERASE
| Erasing a manually loaded tape cartridge.
|
| ERASE n
| Erasing a tape cartridge from slot n.
|
| ERROR n
| Indicates a loader mechanism error.
|
| LOAD
| Loading a manually loaded tape cartridge
|
| LOAD n
| Loading a tape cartridge from slot n.
|
| OPENING
| The drawer is opening.
|
| OPERATOR
| No Magazine, operation action is required.
|
| READ
| The autoloader is reading a manually loaded tape cartridge
|
| READ n
| The autoloader is reading tape cartridge from slot n.
|
| READY
| The autoloader is ready with a manually loaded tape
cartridge.
|
| READY n
| The autoloader is ready with a tape cartridge from slot n.
|
| REWIND
| Rewind operation on a manually loaded tape cartridge.
|
| REWIND n
| Rewind operation on a tape cartridge from slot n.
|
| SCANNING
| The magazine is being scanned
|
| SEARCH
| Search operation on a manually loaded tape cartridge.
|
| SEARCH n
| Search operation on a tape cartridge from slot n.
|
| SEL n
| Indicates which slot is being selected by the pushbutton.
|
| SEL SLOT
| Display when a magazine is present but the autoloader does
not have a tape cartridge.
|
| SLOT n
| Alternative displayed with CHK MAG to indicate a slot with
incorrectly inserted tape cartridge.
|
| WRITE
| The autoloader is writing a manually loaded tape cartridge
|
| WRITE n
| The autoloader is writing tape cartridge from slot n.
|
Note: n represents a digit from 1 to 12.
The informational area of the autoloader contains 2 information
areas, LEDs and a multifunctional LCD.
LED's description are from top to bottom:
| Green - Ready (Magazine Loaded)
| Green - Tape and Tape Activity
| Amber - Disturbance
| Meaning
|
| *
| *
| On
| One of the following conditions:
- The tape path needs cleaning(refer to the
tape drive cleaning instructions).
- A cleaning cartridge has been inserted and
the cleaning cartridge has exceeded the
maximum number of cleanings for the
cleaning cartridge.
|
| Flashing
| Off
| Off
| The Power-On Self Test(POST) is running
OR
A magazine is being installed, checked or
ejected.
|
| Off
| Off
| Off
| One of the following conditions:
- The power is Off
- The POST has completed successfully, but
no tape cartridge has been inserted.
|
| On
| Off
| *
| A magazine has been installed.
|
| On
| Flashing
| Off
| One of the following conditions:
- A tape cartridge has been inserted and the
tape drive is busy running a device
command.
- The tape drive is performing a tape
load/unload operation,
- The tape drive is in a cleaning operation.
|
| On
| On
| *
| A tape cartridge has been inserted and the
drive is ready to receive commands from
the system.
|
| *
| *
| Flashing
| One of the following conditions:
- The tape drive has detected an internal fault
that requires corrective action. Reset the
drive by pressing the blue Eject button. If
this does not clear the condition, power the
drive off then back on.
If the condition cannot be cleared using this
method, refer to your service guide or system
diagnostics for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive#
will issue a reset to the tape drive if AIX
is able to communicate with the drive.
- A manual microcode download was attempted
and failed. Power the drive off and then
back on to clear this condition.
|
Note: Where
* is On, Off, or Flashing
The Liquid Crystal Display(LCD) has five(5) display regions that
provide information about the autoloader:
- The 10-character dot matrix display provides information on the
autoloader operating status and potential error conditions.
- The 7-segment display shows the number of current cartridge loaded
in the drive, or the cartridge selected whey you press the Select
button repeatedly.
- DC (Data Compression) and WP (Write-Protected)
in the center of the LCD indicate when data compression is being used
for writing, and if the cartridge is write-protected.
- The six(6) numbered boxes on the right of the LCD are individually
lit to show which magazine slot contain a cartridge.
- The "Odometer" lines appear at the bottom of the LCD. These lines
show how much tape has been used. The more lines shown, the more tape
has been used.
There are three(3) LCD message categories:
- S - Status Information
- I - Informational Message
- E - Error information
Each message in the following chart is categorized by these three(3)
categories in the Type section of the chart.
The OAR section of the chart indicates the state of the
Operator Attention LED(AMBER LED):
Table 4. LCD Messages
| LCD Message
| Numeric Code
| Type
| OAR
| Meaning
|
| At BOT
| 1019
| E
| F
| A SPACE command encountered at the Beginning of Data(BOD)
unexpectedly. The tape is now positioned at BOD.
|
| At EOT
| 1018
| E
| F
| A READ or SPACE command encountered at the End of Data(EOD)
unexpectedly. The tape is now positioned at EOD.
|
| Bad Media
| 8014
| E
| F
| A READ or SPACE command has failed because the tape is not in DDS
format.
Action: Unload the tape and us a DDS2, DDS3, or DDS4 tape.
|
| Cannot Write Non-MRS Tape
| 8021
| E
| F
| A WRITE, WRITE FILEMARK or ERASE command has been attempted on a
non-DDS tape.
Action: Unload the tape and us a DDS2, DDS3, or DDS4 tape.
|
| Clean Fail: Check Cleaning Tape
| 8009
| E
| O
| Cleaning Failed, possibly due to an expired cleaning tape.
Action: Use a new Cleaning Cartridge.
|
| Clean Me
| 2001
| E
| O
| The 7332 requires cleaning.
Action: Use a Cleaning Cartridge to clean the drive.
|
| Cleaning
| 1008
| S
|
| A Cleaning Cartridge has been inserted into the drive and cleaning
is being done.
|
| Close Door
| 2006
| E
| F
| The front panel door is open. Any Autoloader motion will be delayed.
Action: Close the front panel door.
|
| Drive Comms Error
| 8002
| E
| F
| The drive has stopped communicating with the changer mechanism.
|
| Eject Fail
| 8004
| E
| F
| An eject command has failed, either after you pressed the Eject
button or after a host command.
Action: Use a new cartridge, or try forcing an eject. To force an
eject hold the eject button for 5 seconds. For a detail of the
forced eject refer to "Emergency Ejection" in the 7332-220 Setup and
operator guide.
|
| Eject Mag
| 2010
| I
|
| This is displayed when you press the Eject button.
|
| Erase
| 1015
| S
|
| The drive is erasing data from the tape.
|
| Error X
| 8000
| E
| F
| The mechanism has jammed.
Action: Press the Eject button to attempt to recover the cartridge.
If this fails, power the drive OFF then ON again.
|
| Error: No tape in slot 1
| 4003
| I
|
| The autoloader requires a cartridge is slot 1.
|
| Error: Unable to boot from tape
| 4001
| I
|
| The tape drive cannot boot from Autoloader control tape.
|
| Forced Eject
| 1023
| I
|
| A forced ejection is in progress.
|
| Format
| 1014
| S
|
| A SCSI command to generate a tape is being processed.
|
| FW Check
| 3002
| S
|
| Firmware upgrade data is being checked for compatibility.
|
| FW Data Err
| 8024
| E
| F
| The autoloader has failed to upgrade the drive firmware, because the
new firmware is corrupt.
Action: Obtain a good copy of the firmware upgrade.
|
| FW Program
| 3003
| S
|
| The drive is being upgraded with the new firmware.
|
| FW Tape
| 3005
| S
|
| The cartridge loaded in the drive mechanism is a firmware upgrade
tape.
|
| FW Upgrade
| 3001
| S
|
| Firmware upgrade data is being read either through a tape or the
SCSI bus.
|
| FW Read Fail
| 8025
| E
| F
| A firmware upgrade failed because of an error in reading data from
the tape.
Action: Try again
|
| FW Tape Write Protected
| 8027
| E
| F
| A firmware upgrade failed because the tape is write protected.
Action: Change the write protect tab on the tape and
try again
|
| FW Write Fail
| 8026
| E
| F
| A firmware upgrade failed because of an error in writing a
modified upgrade count to the tape.
Action: Try again
|
| Insert Mag
| 2002
| S
|
| The autoloader is waiting for you to insert a magazine.
|
| Language
|
| I
|
| Available languages will be displayed
Action: Release the eject button when the desired language is
displayed.
|
| Load Fail: Try New Tape
| 8003
| E
| F
| A load command has failed to read the System area of the tape.
Action: Use a new cartridge.
|
| Load Fail: Press Eject
| 8007
| E
| F
| A load command has failed, or a load or change partitions command
has failed to read the System area of the tape.
Action: Press the eject button.
|
| Load Lock
| 1021
| I
|
| Manual loading is locked. Prevent Media Removal is in operation.
displayed.
|
| Load Tape
| 2009
| I
|
| This is displayed when you press the Load Tape Button.
|
| Loading
| 1003
| S
|
| Either a cartridge is being moved from the magazine and placed
into the drive mechanism, or the drive is loading a cartridge.
|
| Locate
| 1016
| S
|
| The drive is moving the tape to point specified by the host.
|
| Mag Check
| 1002
| S
|
| The autoloader is examining the magazine to find which slots are
occupied.
|
| Mag Eject
| 1001
| S
|
| The autoloader is ejecting the magazine.
|
| Mag Loaded
| 1006
| S
|
| A magazine is present in the autoloader and the magazine check has
been carried out.
|
| Media Removal Prevented
| 8005
| E
| F
| An eject command has been attempted when Media Removal Prevention is
in force.
Action: Try again when the Media Removal Prevention has been removed.
This can be achieved by the host sending a SCSI Allow Medium Removal
command, or by resetting the autoloader, or cycling the power OFF then
ON again.
|
| New FW!!!!
| 3004
| S
|
| The firmware upgrade process has been successfully completed.
|
| No EOD Mark
| 8016
| E
| F
| The drive is trying to read what appears to be a blank tape (one with
no DDS-Format EOD pattern). This is probably a result of a power failure
while writing the tape.
|
| Press Eject
| 2007
| I
|
| Press the Eject Button.
|
| Read Fail
| 8012
| E
| F
| A READ has failed. The host should reposition and try again.
|
| Rewind
| 1013
| S
|
| The drive is rewinding the tape.
|
| SCSI Error
| 8020
| E
| R
| A SCSI command error has been detected.
Action: Check the SCSI interface connection and try again.
|
| Search <<
| 1012
| S
|
| The drive is searching for a record, filemark, setmark, or
Beginning of Data(BOD) toward the beginning of the tape.
|
| Search >>
| 1011
| S
|
| The drive is searching for a record, filemark, setmark, or
End of Data(EOD) toward the end of the tape.
|
| Select Lock
| 1022
| I
|
| Tape selection is locked. SCSI Prevent Medium Removal is in
operation.
|
| Select Tape
| 2008
| I
|
| This is displayed when you press the Select button, and for a short
time after the button is released.
|
| Self Test
| 0000
| S
|
| The autoloader is preforming its power-on self-test.
|
| Semi Loaded
| 1007
| S
|
| A cartridge is in the drive but not loaded.
|
| Stray Tape: Insert Empty Mag
| 2003
| I
|
| There is a cartridge in the autoloader but there is no magazine
present to put it into.
Action: Insert an empty magazine to retrieve the cartridge.
|
| Tape Fault
| 8006
| E
| F
| The cartridge in the drive is faulty, possibly because the tape has
snapped, or the cartridge has an invalid pattern of identification holes.
Action: Use a new cartridge and insure it is a DDS2, DDS3, or DDS4
cartridge.
|
| Tape Full
| 1024
| E
| F
| A READ, SPACE, WRITE, or WRITE Filemark command encountered End Of
Tape(EOT) unexpectedly. When reading this may mean the required data
is on the next cartridge.
|
| Tape has DC data
| 8019
| E
| F
| A READ command has encountered compressed data on the tape, and the
drive is not currently configured to decompress data. The host may have
disabled data compression.
Action: Check that the host has not disabled data compression.
|
| Tape Position Lost
| 8013
| E
| F
| A WRITE, READ, SPACE, or REWIND command has failed to complete. The
Tape is positioned on the far side of the bad data.
|
| Tape Stuck
| 8008
| E
| F
| The cartridge is stuck in the drive.
Action: Try forcing an eject. To force an
eject hold the eject button for 5 seconds. For a detail of the
forced eject refer to "Emergency Ejection" in the 7332-220 Setup and
operator guide.
|
| Unable to boot Cleaning tape
| 4002
| I
|
| The system cannot boot from a cleaning tape.
|
| Unloading
| 1004
| S
|
| Either the drive is unloading a cartridge, or a cartridge is being
ejected from the drive and replaced in the magazine.
|
| Upgrade Err
| 8022
| E
| F
| The autoloader has failed to download an upgrade of the firmware via
SCSI.
Action: Check the SCSI connection and try again.
|
| Worn Media
| 8015
| E
| O
| A high error rate has been detected while writing, suggesting that
the tape is nearing the end of its useful life.
Action: Copy any data you wish to keep from the cartridge onto a new
cartridge and discard the old cartridge.
|
| Write x.y
| 1010
| S
|
| The drive is writing data to the tape. x.y:1 is the cumulative
compression ration since power-on, or since the compression ration was
last cleared. For example, Write 2.1 means a compression ratio of
2.1:1. The compression ration is on displayed after about 1 megabyte of
data has been written since power-on.
|
| Write Protected Tape
| 8018
| E
| F
| Protected Tape. A WRITE, WRITE Filemark, or ERASE command has been
attempted on a write-protected tape.
Action: Remove the cartridge and change it to WRITE enabled.
|
| Write Fail
| 8010
| E
| F
| Protected Tape. A WRITE, WRITE Filemark, or ERASE command has failed
Action: Use a new cartridge.
|
| Write Fail: Clean or use new tape
| 8003
| E
| F
| The drive could not write to the tape, which may be worn or damaged.
Action: Insert a cleaning cartridge to clean the tape drive heads.
Ensure the cleaning cartridge has not been used up, or use a new
cleaning cartridge. Replace the media or mark the tape as possibly bad.
|
| Wrong FW
| 8023
| E
| F
| The firmware is not compatible. The drive has not been programmed.
|
This chart is a supplement to the 7332-220 Service Guide. Often these
two digit codes will indicate that a drive needs to be replace. However
some times the cause for these errors is simple to correct and should be
attempted instead of replacing the tape drive.
Possible causes for the 2 digit codes are:
In general:
- Remove any cartridge from the drive. If the cartridge will not
eject, recycle power to the tape drive.
- Remove the magazine.
- Recycle power to the tape drive.
- Try a different cartridge.
- Check cables, terminators, system connections, etc.
- Check for other causes for interference to the magazine.
The following is a description of the R, X, Y, and Z motions:
- R-motion:
The rotational movement of the carousel inside the autoloader.
- X-motion:
The movement of the picker arm in an autoloader when moving
the cartridges in and out of the magazine.
- Y-motion:
The movement up and down of the platform
in an autoloader when carrying cartridges between the magazine and
the drive.
- Z-motion:
The motion of the magazine transport in an autoloader when it takes a
magazine that the user has inserted and conveys it to the carousel.
The same motion in reverse is used to eject the magazine.
Table 5. LCD 2 Digit Error Display
| Code
| Description
| LCD
|
|
| 61
| Z-motor jammed while loading or ejecting the magazine
| 8
| While pulling in
|
|
| 9
| While reversing load
|
|
| 10
| While pushing out
|
|
| 11
| While starting to unload
|
|
| 12
| While unloading
|
|
| 13
| Diagnostic
|
| 62
| Z-motor has not responded within the time-out period.
| 16
| Completing load
|
|
| 17
| Loading a magazine
|
|
| 18
| Pulling the magazine in
|
|
| 19
| Starting the unload
|
|
| 20
| Unloading the magazine
|
|
| 21
| Diagnostic
|
| 63
| A magazine load was attempted, but no magazine was in the autoloader.
This should never occur and is likely a firmware error.
| 24
| Magazine not loaded
|
|
| 25
| Magazine reinserted
|
| 64
| The R-motor is jammed, failing to rotate the carousel.
| 32
| Leaving the home position
|
|
| 33
| Moving away from the home position
|
|
| 34
| Turning to the away position
|
|
| 35
| Leaving the away position
|
|
| 36
| Moving away from the away position
|
|
| 37
| Turning to the home position
|
|
| 38
| Recovering position
|
| 65
| The R-motor has not responded within the time-out period
| 40
| Leaving the home position
|
|
| 42
| Unexpected home R-switch
|
|
| 43
| Turning to the away position
|
|
| 44
| Unexpected away R-switch
|
|
| 45
| Turning to the home position
|
|
| 46
| Recovering position
|
| 66
| The Y-motor has not responded within the time-out period on upward
motion
| 48
| At power-on
|
|
| 49
| Going up to the home position
|
|
| 50
| Going up
|
|
| 51
| Going up to the slot
|
|
| 52
| Going up with the cartridge
|
|
| 53
| Going up to the slot with the cartridge
|
|
| 54
| Leaving the door open
|
|
| 55
| Closing the door
|
| 67
| The Y-motor is jammed on upward motion
| 56
| At power-on
|
|
| 57
| Going up to the home position
|
|
| 58
| Going up
|
|
| 59
| Going up to the slot
|
|
| 60
| Going up with the cartridge
|
|
| 61
| Going up to the slot with the cartridge
|
|
| 62
| Leaving the door open
|
|
| 63
| Closing the door
|
| 68
| The Y-motor is jammed on downward motion
| 64
| Going down to the home position
|
|
| 65
| going down
|
|
| 66
| Going down to the slot
|
|
| 67
| Going down with a cartridge
|
|
| 68
| Going down to the slot with a cartridge
|
|
| 69
| Going below the home position
|
|
| 70
| Going down to the door
|
|
| 71
| Opening the door
|
| 69
| The X-motor is jammed with the picker arm forward or backward
| 72
| Looking for a slot
|
|
| 73
| Moving in with a cartridge
|
|
| 74
| Moving in with a cartridge, the picker arm is open
|
|
| 75
| Moving in without a cartridge
|
|
| 76
| Moving in without a cartridge, the picker arm is open
|
|
| 77
| Moving out without a cartridge
|
|
| 78
| Moving out without a cartridge, the picker arm is closed
|
|
| 79
| Moving out with the cartridge
|
| 6A
| The X-motor has not responded within the time-out period
| 80
| Looking for a slot
|
|
| 81
| Moving in with a cartridge
|
|
| 82
| Moving in with a cartridge, the picker arm is open
|
|
| 83
| Moving in without a cartridge
|
|
| 84
| Moving in without a cartridge, the picker arm is open
|
|
| 85
| Moving out without a cartridge
|
|
| 86
| Moving out without a cartridge, the picker arm is closed
|
|
| 87
| Moving out with the cartridge
|
| 6B
| There is no cartridge on the platform when one was expected
| 88
| In the home position
|
|
| 89
| With the door open
|
|
| 90
| At completion
|
|
| 91
| Unexpectedly
|
|
| 92
| No cartridge in the magazine
|
|
| 93
| Already on the platform at the start of the load
|
| 6C
| There is a cartridge on the platform when there should not be one
| 96
| In the home position
|
|
| 97
| With the door open
|
|
| 98
| At completion
|
|
| 99
| Unexpectedly
|
|
| 100
| Cartridge is still in the picker arm
|
|
| 101
| Already on the platform at the start of the load
|
| 6D
| The door is open after a magazine has been inserted, or after an
attempt to lock it
| 104
| After a load
|
|
| 105
| When the door is locked
|
|
| 106
| Door did not close
|
|
| 107
| Lock broken
|
| 6E
| A cartridge in the picker fingers has become loose
| 112
| During X-motion
|
|
| 113
| During upward Y-motion
|
|
| 114
| During Y-motion up to the slot
|
|
| 115
| During downward Y-motion
|
|
| 116
| During Y-motion down to the slot
|
|
| 117
| During unload
|
| 6F
| The tape has not been loaded in the drive successfully, even though
the changer mechanism has apparently delivered it successfully.
| 120
| Premature ejection. The drive accepted the tape, but then had a
problem, such as a snapped tape or misload.
|
|
| 121
| The drive failed to induct the cartridge, probably because of a
changer mechanism problem
|
| 70
| The X-motor is jammed
| 128
| Approaching the door without a cartridge
|
|
| 129
| Approaching the door with a cartridge
|
|
| 130
| Leaving the cartridge
|
|
| 131
| Looking for no slot
|
|
| 132
| Pushing the cartridge
|
| 71
| The X-motor has not responded within the time-out period
| 136
| Approaching the door without a cartridge
|
|
| 137
| Approaching the door with a cartridge
|
|
| 138
| Looking for no slot
|
|
| 139
| Pushing the cartridge
|
|
| 140
| Retrying initialization
|
| 72
| The diagnostic to test sensor status detected that the sensor is
inactive. This is not necessarily a fault.
| 144
|
|
| 73
| The Y-motor has not responded within the time-out period on
downward motion
| 152
| Going down to the home position
|
|
| 153
| Going down
|
|
| 154
| Going down to the slot
|
|
| 155
| Going down with a cartridge
|
|
| 156
| Going down to the slot with a cartridge
|
|
| 157
| Going down below the home position
|
|
| 158
| Going down to the door
|
|
| 159
| Opening the door
|
| 74
| A cartridge has been accidentally pushed into the drive. The
cartridge was then either physically loaded, or ejected and
returned to the magazine.
| 160
| Cartridge pushed into drive
|
|
| 161
| Unload pushed into drive
|
| 75
| A cartridge has been inserted into the drive but has not been
successfully loaded or ejected.
| 168
| Cartridge pushed into drive
|
|
| 169
| Stuck in the drive after an unload
|
| 76
| The door has failed to open
| 176
|
|
| 77
| An unsupported or unrecognizable medium changer-type command has
been sent to the autoloader. Alternatively, the parameters for the command
are inadequate, or out of range. This code indicates a firmware defect.
| 184
| This is a possible host application error.
|
| 78
| A command has been received that expects a magazine in the
autoloader, and there is none.
| 192
| This is a possible host application error.
|
| 79
| A command requesting the autoloader to insert a tape in the drive
has been received, and there is already a tape in the drive.
| 200
| This is a possible host application error.
|
| 7A
| The current magazine location already has a cartridge in it.
| 208
| This is a possible host application error.
|
| 7B
| The host has sent a LOG SENSE or LOG SELECT command with an invalid
page code.
| 216
| This is a possible host application error.
|
| 7C
| The host has issued a command with an invalid magazine slot(that is
not in the range of 1-6).
| 200
| This is a possible host application error.
|
| 7D
| The current magazine slot is empty, when it was expected to contain a
cartridge
| 232
| This is a possible host application error.
|
| 7E
| A diagnostic has been sent, but the autoloader is not in diagnostic
mode.
| 240
|
|
| 7F
| Communications between the drive and the front panel display have
been aborted. This is an internal error code.
| 248
|
|
LED's description are from left to right.
The meaning of the LED's are:
Table 6. LED Information
Green
On
Power On Indicator
| Green
On
Activity(Tape/SCSI bus) Indicator
| Amber
On
Cleaning Required Indicator
|
| Amber
Flashing/On
Fault/Over Temperature Indicator
| Description of what the LED(s) are indicating.
|
| On
| On
| On
|
| On
| Power On test in operation, On for 2 seconds
|
| Flashing
| Off
| Off
|
| Off
| Power On Self Test(POST) in operation
|
| Off
| Off
| Off
|
| Off
| Cartridge not loaded or drive not powered on
|
| Off
| Off
| On
|
| Off
| Cartridge not loaded and Drive Cleaning is Required
|
| On
| Off
| On or Off
|
| Off
| Cartridge loaded and no tape motion or SCSI bus activity
|
| On
| Flashing
| On or Off
|
| Off
| Cartridge loaded and tape motion or SCSI bus activity
|
| On
| Off
| On
|
| Off
| Cartridge loaded and Drive Cleaning is Required
|
| On
| Flashing
| On
|
| Off
| Cartridge loaded and tape motion and Drive Cleaning is required
|
| Off
| Flashing
| On or Off
|
| Off
| Cartridge loading or unloading
|
| Off
| Flashing
| On
|
| Off
| Cartridge loading or unloading and Drive Cleaning is required
|
| On or Off
| Off
| On or Off
|
| Flashing
| Unrecovered drive failure or microcode download failure.
Hold eject button in for 10 seconds to
cause the drive to reset to clear the fault indication. If this does
not clear the fault indication the drive must be powered Off then back On
to clear the fault indication.
|
| Flashing
| Off
| On or Off
|
| Off
| Microcode is being Downloaded and Verified in the tape drive.
|
| Flashing
| Flashing
| On or Off
|
| Off
| Microcode is being Updated in the tape drive.
|
| Off
| Off
| On or Off
|
| On
| The tape drive has exceeded its designed maximum internal
operating temperature of 47 Degrees Centigrade.
The tape will be ejected, if present.
The Over Temperature/Fault LED will stay ON until
the internal drive temperature goes below the preset maximum temperature.
Note: AIX will see the over temperature condition as if the tape drive
went from ready to not ready. No error will be logged in the AIX error
log.
|
LED's description are from left to right.
Meaning of the LEDs:
| Amber - Read/Write or Disturbance
| Green - Ready (Tape Loaded)
| Meaning
|
| Off
| Off
| One of the following conditions:
- The power is Off
- The Power On SelfTest(POST) has completed successfully, but
no tape cartridge has been inserted.
|
| Off
| On
| Drive has tape loaded and is ready.
|
| On
| On
| Drive is performing a Power-on Self Test (POST).
(All LED's will remain ON if the drive is powered
on and the system to which the drive is connected
is powered off or the SCSI cables and terminator
are connected to the drive but not to a system.)
|
| Flashing
| On
| Drive is writing or reading.
|
| On
| Off or Flashing
| The tape drive has detected an internal fault
that requires corrective action. Reset the
drive by pressing the blue Eject button. If
this does not clear the condition, power the
drive off then back on. Internally mounted
tape drives may require the system to be
shutdown, powered off then powered on to
clear the internal fault in the drive. If the
condition cannot be cleared using this method,
refer to your service guide or system
diagnostics for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive #
will issue a reset to the tape drive if AIX
is able to communicate with the drive it
will issue a reset to the tape drive.
|
LED's description are from left to right.
Meaning of the LEDs:
| Amber - Disturbance
| Green - Ready (Magazine Loaded)
| Green - Tape and Tape Activity
| Meaning
|
| On
| *
| *
| One of the following conditions:
- The tape path needs cleaning(refer to the
tape drive cleaning instructions).
- A cleaning cartridge has been inserted and
the cleaning cartridge has exceeded the
maximum number of cleanings for the
cleaning cartridge.
|
| On
| On
| On
| The Power-On Self Test(POST) is running
(All LED's will remain ON if the drive is powered
on and the system to which the drive is connected
is powered off or the SCSI cables and terminator
are connected to the drive but not to a system.)
|
| Off/On
| Off
| Off
| One of the following conditions:
- The power is Off
- The POST has completed successfully, but
no tape cartridge has been inserted.
|
| Off/On
| On
| Off
| A tape cartridge has been inserted and the tape
drive is ready to receive commands from the
system.
|
| Off/On
| On
| Flashing
| A tape cartridge has been inserted and the tape
drive is busy running a device operation.
|
| Off/On
| Off
| Flashing
| A tape cartridge has been inserted and the tape
drive is performing a tape load/unload operation.
|
| Flashing
| *
| *
| The tape drive has detected an internal fault
that requires corrective action. Reset the
drive by pressing the blue Eject button. If
this does not clear the condition, power the
drive off then back on. Internally mounted
tape drives may require the system to be
shutdown, powered off then powered on to
clear the internal fault in the drive. If the
condition cannot be cleared using this method,
refer to your service guide or system diagnostics
for further assistance.
The AIX diagnostic command:
diag -c -d rmtx <-where x is the tape drive #
will issue a reset to the tape drive if AIX
is able to communicate with the drive.
|
Note: Where
* is On, Off, or Flashing
The next 2 LED settings apply only to the 20GB 8mm drive.
LED's description are from left to right:
| Amber - Disturbance
| Green - Ready (Magazine Loaded)
| Green - Tape and Tape Activity
| Meaning
|
| Flashing
| Flashing
| Flashing
| When all 3 LEDs are flashing same as 3 LEDs ON
(All LED's can Flash if the drive is powered
on and the system to which the drive is connected
is powered off or the SCSI cables and terminator
are connected to the drive but not to a system.).
|
| Flashing
| *
| *
| The tape drive has detected an internal fault
that can either indicate an error, as above, or
the system is powered off and the tape drive
is powered on and connected to the SCSI cable
and terminator, same as 3 LEDs ON condition.
The LCD will be showing the last 3 errors
|
Note: Where
* is On, Off, or Flashing
The 16-digit alphanumeric LCD display information:
| Display
| Meaning
|
| RESET
| During the PowerUp Sequence the RESET Message comes up
|
| RESETTING
| First to indicate that the drive is going thru the
boot sequence. Then after about 5 seconds, the
following messages appear in sequence for 3-4 seconds
each. These messages indicate the
|
| MODEL: IBM-xxGB
| MODEL
|
| SUBMODEL: xxxxxxx
| SUBMODEL: EEimage in the drive
|
| SN: xxxxxxxxxx
| SN: drive serial number
|
| CODE: aaaaaaa
| CODE: microcode level in the drive
|
| LAST CLEAN: xxxhr
| LAST CLEAN: hours since last cleaning
|
| COMPRESSION: ON
| COMPRESSION: indicates whether data compression mode
is ON or OFF
|
| SINGLE ENDED
| Single Ended interface.
|
| DIFFERENTIAL
| Differential interface.
|
| LV DIFFERENTIAL
| Low Voltage Differential(LVD) interface.
(LVD drives will show as Single Ended on Single
Ended SCSI bus)
|
| WIDE
| WIDE interface only
|
| SCSI ID: xx
| SCSI ID: number 0-15
While the drive is completing the reset the LEDs show
that the drive is in the RESET(Power up or Reset) mode .
The drive usually completes the reset before all
messages complete.
Note: To cause the drive to reset press and hold the
eject button until *** RESET is displayed. Releasing
the eject button will allow the reset to proceed.
|
| LANGUAGE
| If the eject button is held down during the RESET sequence,
English
the "Language" prompt appears after the "SCSI ID"
Deutsch
message, followed by a list of the languages in a slow
Espanol
scrolling sequence. When the desired language appears
Francais
on the display, the operator releases the button. The
Italiano
drive RESETS again, even if it is the same language,
Portugues
and begins with the new/same language.
|
| CLEAN SOON
| If the drive cleaning criteria has been reached, the
MUST CLEAN
CLEAN SOON message displays, with the ICON flashing,
CLEANING...
during the time that the drive is normally idle,
DEPLETED
When READY is typically displayed. The Disturbance,
AMBER CLEAN LED, is also ON.
When the drive has recognized that a clean is in
process the word CLEANING... will be displayed during
the cleaning process.
If the Cleaning Cartridge is at the end of it length,
the cartridge is ejected and the DEPLETED message is
displayed until a new cleaning cartridge is used or
a data tape is installed. When a tape motion command
is given, that new message is displayed even though
the AMBER CLEAN LED is still on. Then, until the drive
is properly cleaned, at each idle opportunity,
CLEAN SOON is displayed.
Note: MUST CLEAN - (20GB drive only)
The MUST CLEAN message is displayed when the tape
is switched from MP to AME and the drive cannot be
used to write to the AME tape without cleaning
the tape drive. Any AME TAPE WILL BE EJECTED until
the tape drive is cleaned.
After reading an MP tape, the 20GB drive MUST BE CLEANED
before being able to use AME tapes, refer to
the MUST CLEAN message. After reading MP tapes insert
an AME tape and wait for the AME tape to be ejected and
the MUST CLEAN message to be displayed before doing this
cleaning. This is necessary because there is a special
cleaning cycle the tape drive will do when changing from
MP to AME media.
Cleaning tapes supported by the 2.3GB, 5GB and 7GB
8mm tape drive are NOT supported in this drive, if
these cleaning cartridges are inserted the "ILLEGAL
TAPE" message will be displayed, and the tape ejected.
|
| READY-NO-TAPE
| This message appears at the end of the RESET sequence
if no tape is loaded.
|
| LOADING
| This message appears when tape is loading. The ICON
will flash during this time.
|
| READY-TAPE
| This message appears at the end of Loading Tape.
|
| M2 READY-TAPE
| (M2)This message appears at the end of Loading Tape.
|
| ILLEGAL TAPE
| |
